FREQUENTLY ASKED QUESTIONS
Founded in 2015, Tribal Diagnostics is the only Native American-owned and operated laboratory in the United States. Headquartered in Oklahoma City, Tribal Diagnostics supports all healthcare providers and has a passion for serving underserved areas, specifically Indian Country. We are dedicated to delivering high-quality, affordable diagnostic services with a focus on accessibility & patient care.
Below, you’ll find answers to FAQs about our services.
General Information
Not at all! We proudly serve both private practice physicians and Native tribes across the United States.
Our laboratory is headquartered in Oklahoma City, and we have 3 patient service centers. For additional information about our locations, please click here.
Yes, we are always looking for talented individuals to join our team. You can view our Current Job Openings and apply online through Indeed.
If you’re interested in partnering with us, please complete the “New Customer Request Form” found on our Contact Us page. A member from our Sales team will get in touch with you.
Insurance & Billing
For a list of partcipating insurance providers, please refer to the Insurance Partners section of our website. Since coverage can vary depending on your insurance provider and plan, we recommend contacting your insurance company directly to verify your coverage. Our billing department is also here to help with any questions regarding insurance and payment options. You can reach us at 1-888-287-3898, Monday through Friday, 8am-5pm CT.
You can conveniently pay your bill using this link, Pay Bill. If you have any questions or need assistance, our billing department is ready to help. Please feel free to call us at 1-888-287-3898, Monday through Friday, 8am-5pm CT.
Testing & Results
Tribal Diagnostics focuses on clinical and diagnostic testing and does not offer tests specifically to determine Native American ancestry. For ancestry and heritage tests, we recommend contacting a specialized genetic testing company.
The turnaround time for test results depends on the type of test. Routine blood tests usually take 1-2 days, while more complex test may take up to a week. Toxicology results are typically ready in up to 4 days, and molecular tests are often completed in 24 hours from the time the samples arrive in the laboratory.
Please log into our Tribal Diagnostics Portal to view your lab results. You can also contact your provider or text the word “Tribal” to 66349, and a link to set up your profile will be sent to you via text.
Unfortunately, we cannot verify your identity via email. To access your test results, please contact your provider or text the word Tribal to 66349.
We kindly ask that you discuss the interpretation of your results with your healthcare provider. They can provide detailed explanations for your health situation.
Unfortunately, we do not offer DNA testing at this time.
Currently, we do not offer hair follicle testing.